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frequently asked questions

We've taken the most popular questions we receive and summarised them below so you can have an informed choice. More details on our training can be found on the course pages and also under the Delegate main heading within the navigation bar. If you require more information on any aspect of our training then please contact us.

FAQs

Is the training with Mac or Windows?

What do I need to bring along to the course?

Can I bring my laptop along?

Can I bring along my own project?

Is there parking at my venue?

What about refreshments and lunch?

What about payment for my course?

How about splitting my course?

Does my course come with a certificate?

After my course, do I become Adobe Certified?

Is the training with Mac or Windows workstations?

We cater for both operating systems at all our training centres. Just let us know your preference when you book and we'll ensure everything is in place when you attend your course. Please note certain courses are operating system centric (i.e. AutoCAD must be training on Windows and Final Cut Pro must be training on Mac).

What do I need to bring along to the course?

Just bring yourself along with plenty of time to find the venue and get relaxed beforehand. We supply everything - pads, pens, course book and refreshments with every course.

Can I bring my own laptop along?

We must use our training centre workstations for all training due to software licensing agreements but you can bring along your own desktop for a multitude of reasons. We have broadband and cable internet access should you wish to get connected.

Can I bring my own project along?

All our scheduled training courses use our published training outlines as per this website. We try our very best to follow the course outlines to ensure everyone receives the training they anticipated. We will try to accommodate personal requests as much as possible but with no guarantee. If you wish to receive more personal training on your particular project, we would recommend private training.

Is there parking at my training venue?

Most of our training locations are based in the centre of a major city. We would recommend public transport or use of local car park near to the location. Our Birmingham and Cardiff venues have 60 parking spaces at the rear of the Regus building.

What about refreshments and lunch?

We have a more detailed explanation here, but most of our training centres have a voucher scheme system for lunch whilst others have a buffet style lunch menu with various dietary requirements.

What about payment for my course?

We require payment prior to all courses unless a credit account has been requested. We accept payment via Bank transfer, BACS, CHAPS, cheque and we also accept all major debit and credit cards - just let us know the best method for you.

How about splitting my course?

All our 5-day Masterclass courses can be taken in smaller segments. For example, our Web Masterclass which comprises of a 3-day Dreamweaver immediately followed by a 2-day Flash course can be split so you can take the courses over a 2-block period. Just let us know when booking or making your enquiry.

Does my course come with a certificate?

After extensive customer feedback, we use a very successful eCertificate system after completion of your course. The day following successful completion, we will send your certificate over email so you can keep it forever. Gone are the days of soggy certificates - you can save and print them .. forever!

After my course, do I become Adobe Certified?

You will receive an official Adobe Authorised Training Centre course completion certificate after your course which is different to the Adobe Certified Expert qualification. We run courses which enable you to fast-track to the Adobe Certified status